4 out of 5 Stars

Recently I received a review from one of my brides from a few months back.  Now, I want you to know that I’m not afraid of reviews.  I ask all my brides to give me one.  They are helpful in many different ways.  However, in this review, my bride, (I’ll call Janice) gave me a 4.0 out of a possible 5.0 for “professionalism.”  Granted, I know that 4 out of 5 is a very good rating but it sort of bothered me because I thought I was doing well in that area.  So, like the normal female, I “chewed” on it for a few days until I was pretty upset by it.  Then, that afternoon I received a phone call from one of my September brides, (I’ll call Jaimee).  Jaimee is one of those dream brides that you just fall in love with and you end up getting very close to her by the time the wedding rolls around.  At the end of our phone conversation I realized we had talked for 45 minutes and most of it concerned the changes that were about to take place for her, like moving out of her childhood home, living with a “boy,”  and leaving her mom and dad for her exciting, but scary new life.  We only talked a few minutes about some last minute changes to her flowers.  I got off the phone and told my husband how much I really loved her and what a privilege it is to be a part of her special day.

Then it hit me, this type of business relationship must NOT be very “professional.”  This must be what Janice was talking about.  When I accept a bride and agree to be her floral designer I like to do more than just have one meeting and then show up on her wedding day with her flowers.  I’d rather get to know her and be more than just an event vendor in her life.  If being less professional means a hug instead of a handshake, a cup of coffee and good conversation instead of one-sentence emails, and a bride who wants you to be a guest at her ceremony instead of anonymity on the day of the wedding, then, for sure I’ll take a 4.0 out of 5.0, on my reviews, any day!

On the other hand, I know there are people out there that don’t have much time or need for new relationships or getting personal with their floral designer. They want the exact opposite.  That’s ok.  I truly understand and would be glad to be “professional” in that manner.  I will just have to be able to spot the difference, be who they need me to be, and still give them the most beautiful wedding flowers they can imagine.

Sigh…my Jaime is getting married soon.  While the main focus for all the meetings and conversations these past months has been her wedding flowers, we have also started a relationship that I hope and pray will continue long after her trip down the aisle.  I can only hope that she will want to call me to talk over questions she might have about being married and raising children, or to just say “hello.”  I will welcome it gladly because this is my favorite kind of “professionalism.”